In the periods in which
Social Distancing must be respected, some rules must also be observed when
dealing with banking operations; for your protection and that of our employees.
Tip n. 1: use e-banking and mobile banking and Digital Marketing services
For your protection and
that of our employees, we recommend, as far as possible, to carry out your
banking transactions from home via e-banking or mobile banking: it is simple,
convenient and fast. Alternatively, payment orders can also be made by letter.
Tip n. 2: we are always available by phone
Please avoid going to
the branches. If you want personal advice, contact us by phone through one of
our Hotlines or call directly to your personal consultant. We thank you for
your understanding if the waiting times are longer.
For important and
urgent cases, advice at the branch is still possible in compliance with the
necessary precautionary measures. Attention is focused on short consultations,
for example for formalities, copies of identity cards, signatures, etc. Call us
before coming to the branch - many things can be done faster and more
efficiently over the phone. Also keep in mind that branch opening hours may be
reduced. Detailed information is available onbancamigros.ch/agenzie .
Tip n. 3: pay cashless and, if possible, contactless
To minimize the risk of
contagion for you and employees in stores, it is advisable to avoid paying
cash. With the Maestro card and credit card you pay cashless and for purchases
up to 40 francs even contactless without having to enter your PIN in the
terminal.
Pay any expense that is
even higher at the Migros cashier or Migros self-scanning contactlessly with
your smartphone by registering your Migros bank account in the Migros app.
Further information can be found here.
Tip n. 4: avoid cash even among friends and acquaintances
Avoid cash not only in
stores, but also among friends and acquaintances. As a Migros Bank customer
with MobilePay P2P, simply send or request money with your smartphone.
Tip n. 5: beware of scammers!
Criminals try in
various ways to exploit the current insecurity of the population. The
Confederation's Reporting and Analysis Center for Information Assurance warns,
for example, against e-mails with a false sender from the Federal Office of
Public Health. By opening these messages you risk infecting your computer with
malicious software.
We continue to wish you
that all is well and to remain in excellent health and we are at your disposal
for any questions.
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